Frequently Asked Questions

Orders

Q: What kinds of payment methods do you accept?

A: American Express, Apple Pay, Discover, Diner's Club, Elo, Google Pay, JCB, Mastercard, Paypal, Shop Pay, Venmo, Visa. 

Q: Where does Modamado ship to?

A: We ship worldwide!

Q: Do any items get restocked once they are sold out? 

A: Unfortunately, no. Once an item is sold out, we do not restock it. We try and make each collection as exclusive as possible.

Q: Can I modify my order once it's placed?

A: If you contact Modamado by email at shopmodamado@yahoo.com within 24 hours of placing the order and it has not yet been fulfilled, then yes, an order can be modified. 

Q: Can I cancel my order?

A: If you contact Modamado by email at shopmodamado@yahoo.com within 24 hours of placing the order and it has not yet been fulfilled, then yes, an order can be cancelled. 

Q: What if there is a problem with my order?

A: Let us know girl! Check out our Contact Us page and we would love to help!

Q: What are your conditions for returning an item? 

A: Check out our Return Policy page!